Frequently Asked Questions
Q: How can I submit an online application?
Q: How can I submit an online truck driver application?
Q: How do I reapply if I have submitted a previous application?
A: You can go to MyStaffmark.com
to log in and update your information. If we need you to complete an updated employee packet, a Staffmark rep will contact you. If you have any questions or need assistance, contact your local Staffmark office
Q: How do I access my application if I started it previously but did not submit it?
A: Visit MyStaffmark.com
and enter the e-mail address you used when you began your application along with the password you chose.
Q: What do I do if I have forgotten the e-mail address I used or the password I selected when I started my online application?
A. If you forgot your username and/or password, you can access your application by providing additional verification data. Visit MyStaffmark.com
to access the online application. If you have other questions, contact our Support Line at 855.801.8451. Leave a message that includes the time you called, your full name, and the telephone number where you can be reached. It is our goal to return calls within four hours.
Search for Jobs
Q: What if I don't want to provide my social security number as part of the online application process?
A. Staffmark understands your concerns and we have created a secure online environment. Your information will not be shared and your data is protected. However, if you do not wish to provide your social security number during the online application process, you contact your local Staffmark office and schedule an appointment to complete a paper application. Please note that a social security number is required at time of hire for tax purposes.
Q: How can I search for jobs online?
A. Use the Search Jobs form at the top of every page on Staffmark.com. You can also download the Staffmark app for smartphones to quickly search jobs any time.
Q: How do I find jobs in my area?
A. Enter your City, State, or ZIP code into the Location field of the Search Jobs form to see jobs in your area.
Q: How can I apply for a specific job I viewed on your website?
A. Click on the Apply Now button on the job posting. If you have already submitted an application with Staffmark, a notification of your interest will be sent to the location that posted the position. If you have not already submitted an application, you will be taken through the online application process and once completed, a notification of your interest will be sent to the location that posted the position.
Q: What should I do if I have questions about a job posted on your website?
A. Most of our job postings contain local contact information. Use that contact information to ask any questions you might have about the position. If there is no specific contact information listed you can call your local Staffmark location for assistance in locating the correct contact information.
Q: How do I access MyStaffmark?
A. Go to MyStaffmark.com
and use the e-mail address you provided, along with the password you created when you filled out your online application.
Q: What do I do if I have forgotten the e-mail address I used or the password I selected when I first applied online?
A. If you don't remember your username or password, contact our Support Line at 855.801.8451. Leave a message that includes the time you called, your full name, and the telephone number where you can be reached. It is our goal to return calls within four hours.
Timesheet and Payroll
Q: How do I access MyStaffmark if I did not apply via the online application?
A. On the MyStaffmark log-in page, click on the Not Registered? Click here to sign up today! link. You will then be asked a series of questions which will allow you access to MyStaffmark.
Q: When is my timesheet due?
A. Timesheets for the prior work week are due by 12:00 p.m. local time each Monday.
Q: Where can I obtain a timesheet?
A. You may print a timesheet from MyStaffmark.com
Q: What day is payday?
A. You will be paid weekly for hours worked the previous week. The standard pay day at Staffmark is Friday; however, your payday can vary by assignment. Contact your local Staffmark location for details on your payday.
Q: How do I access my online wage statements?
A. Your online wage statements can be accessed by logging into MyStaffmark and choosing the Online Wage Statement option.
Q: What are Staffmark's preferred methods of payment?
A. To ensure our employees receive their pay in as safe and quick a manner as possible, Staffmark encourages you to sign up for direct deposit or electronic paycard. If you decline direct deposit or electronic paycard, your payroll check will be mailed to the address of record provided on your application for employment; however, once your check is in the hands of the postal system, it is out of our control. Weather or other situations beyond our control can result in a delayed check.
Q: How do I change my method of payment?
A. Please contact your local Staffmark location to change your method of payment.
Q: What is a Skylight card?
A. For employees without traditional banking relationships, we offer the option of the Skylight Pay Card. For more information on this product, please contact your local Staffmark location.
Q: If I have questions regarding my Skylight card or account, who do I contact?
A. Contact us at AskSkylight@staffmark.com
and someone will get in touch with you.
Q: If I have questions regarding my weekly pay amount, who do I contact?
A. E-mail Staffmark Client Services
or by telephone at 877.656.3020.
Q: What benefits does Staffmark offer?
A. Staffmark offers an array of benefits that include medical, dental, and vision insurance as well as 401(k) savings plan, and more. To review Staffmark's full suite of benefits, log in to MyStaffmark and go to the Employee Resources area.
Q: Does Staffmark pay for holidays?
A. Holiday pay varies depending on your assignment. Please contact your local Staffmark office to identify the benefits you are eligible for based on your assignment.
Q: How do I access a copy of my W-2?
A. Log in to MyStaffmark and go to the W-2 and Payroll area.
Q: When are W-2s available?
A. W-2s for the prior year are available by January 31. W-2s for previous years are available for all years that you worked with Staffmark.
Q: Who do I contact if the information on my W-2 is incorrect?